FAQs
What types of jewelry do you offer?
At DAZZLEBYGINA, we offer a wide range of jewelry collections, including:
- Necklaces, earrings, bracelets, rings, and more.
- Rings, bracelets, necklaces, and cufflinks.
- Unique designs that celebrate various cultural traditions and heritage.
How do I know which size jewelry to order?
Each product page provides a detailed size guide to help you select the right size for rings, bracelets, and other items. If you need assistance with sizing or have any concerns, feel free to reach out to our customer support team, and we’ll be happy to assist you.
Do you offer custom-made jewelry?
Yes! We offer custom design services to help you create the perfect piece. Whether you want to personalize a ring, necklace, or bracelet with initials or select specific stones, our team can work with you to bring your vision to life. Contact us for more details about custom jewelry options.
What materials are your jewelry pieces made from?
We use high-quality materials such as sterling silver, 18k gold, stainless steel, and a variety of precious and semi-precious stones in our collections. All our jewelry pieces are designed with both elegance and durability in mind, ensuring they last for years to come.
How can I care for my jewelry?
To keep your jewelry looking its best, avoid exposure to harsh chemicals and moisture. Store your pieces in a safe, dry place, and clean them with a soft cloth to remove dirt or fingerprints. For specific care instructions, we provide recommendations for each type of material on the product page.
How long will it take for my order to arrive?
Orders typically take between 3-7 business days to process and ship. Delivery times depend on your location and shipping method chosen. You will receive a tracking number once your order has been dispatched, so you can monitor its progress.
Can I return or exchange my jewelry?
Yes, we offer a 30-day return or exchange policy. If for any reason you are not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. Please ensure that the item is in its original condition and packaging.
How do I make a return or exchange?
To initiate a return or exchange, please contact our customer support team at support@dazzlebygina.com . Once your return is approved, you’ll receive instructions on how to send the item back. Please note that shipping fees for returns are the customer’s responsibility unless the item is defective or incorrect.
